COS: Clash Happens! Managing Personalities

It’s a given – not everyone on your team is going to have the same work style. One person may like to talk things out while another prefers to create a checklist alone. Half the team wants a quick decision, while the other half needs time to consider all their options first. Good, bad or neutral, these behavior styles shape how your employees see the world, communicate with each other and prioritize activities. In the office, the inherent friction of people with a room of differing behaviors can produce significant problems. We teach people how to identify and recognize different personalities, and better understand themselves and others.